1. Scope
This policy applies to all information that Delta Evals receives in the course of
providing data labeling, benchmark creation, and AI evaluation services. This includes
inquiries submitted through this website, materials shared during scoping discussions,
and any data, prompts, model outputs, datasets, source documents, source code,
internal documentation, or other materials provided in connection with an engagement.
2. Information you give us
Delta Evals only collects the information necessary to scope and deliver the work you
engage us for. This typically falls into two categories:
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Inquiry data — the details you submit
through the contact form (name, email, company, area of interest, project brief).
These are used solely to respond to you and to scope a potential engagement. We do
not enroll inquiry submissions into any marketing list or third-party CRM, and we do
not analyze the contents of your message for any purpose other than that direct reply.
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Engagement materials — the data,
prompts, model outputs, internal documentation, source materials, or other
proprietary content provided during a paid engagement. These are governed by the
additional, stricter terms below and by any executed agreement (NDA, master services
agreement, data-processing addendum) between Delta Evals and the client.
3. Confidentiality of client materials
Client engagement materials are treated as strictly
confidential by default, whether or not a separate non-disclosure agreement is
in place. We hold ourselves to the maximum reasonable security and confidentiality
measures available to a research-services firm of our scale. Specifically:
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Client materials are not altered, retained beyond
engagement scope, copied outside engagement systems, or shared with any third party
— including subcontractors, annotators, or AI systems — without prior written
consent from the Chief Executive Officer of Delta Evals.
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Client materials are not used to train, fine-tune, or condition any model owned by
Delta Evals or by any third party. They are not used to seed any benchmark, public
dataset, blog post, marketing material, or sales collateral.
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Annotators and reviewers working on a client engagement do so under individual
confidentiality obligations. Access to materials is granted on a strict need-to-know
basis and is revoked immediately upon engagement completion or role change.
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Mutual non-disclosure agreements are available on request and can be executed before
any sensitive information is disclosed during scoping.
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Personnel found to have violated these obligations are subject to immediate removal
from the engagement, termination of their working relationship with Delta Evals, and
referral for any further legal or professional remedies appropriate to the breach.
4. Security measures
Delta Evals operates with security practices appropriate to the sensitivity of the
material we handle:
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Access control — least-privilege access
to engagement systems; named individual accounts; multi-factor authentication
required on all administrative accounts.
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Encryption — client materials are
encrypted in transit (TLS 1.2+) and, where stored, encrypted at rest using
industry-standard encryption.
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Isolation — client materials are kept
in engagement-specific environments and are not commingled across clients.
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Audit trail — access to client
materials is logged. Logs are retained for the duration of the engagement and a
reasonable post-engagement window for audit purposes.
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Personnel — everyone with access to
client materials is bound by individual confidentiality obligations and operates
under documented security procedures.
5. LLM and AI assistance
Delta Evals only uses LLM assistance under client-approved workflows. Client data is
never entered into public LLM tools (e.g. consumer or free-tier interfaces of
ChatGPT, Claude, Gemini, or any comparable hosted model) unless explicitly permitted
in the statement of work for that engagement.
Where an engagement permits LLM-assisted drafting, the LLM is treated as a tool whose
output passes through human expert review before it becomes a deliverable. Human
experts remain responsible for final labels, rationales, and QA. We do not use any
client material to train, fine-tune, or condition any model owned by Delta Evals or
by any third party (see §3 above).
6. Data retention & deletion
Client materials are retained only for the duration of the engagement and any
mutually agreed post-delivery support window. Upon completion or earlier client
request, client materials are securely deleted from active systems and access is
revoked. Backups, where they exist, are aged out within their normal retention
cycle and are not exempt from deletion obligations.
Inquiry data submitted through this website is retained only as long as needed to
respond to your inquiry and conclude any resulting scoping conversation. You may at
any time request deletion of your inquiry data by writing to us through the contact form.
7. Subprocessors and third parties
Delta Evals uses a small set of well-known infrastructure providers to operate this
website and to receive client communications (e.g. a static-site host, a transactional
email service). These providers receive only the minimum data necessary to perform
their function and are not granted access to client engagement materials. A current
list of subprocessors is available on request before any engagement begins.
Delta Evals does not sell, rent, or otherwise transfer your data — inquiry data or
engagement materials — to advertisers, data brokers, AI training providers, or
any other third party.
8. Cookies & tracking
This website uses no advertising cookies, no third-party tracking scripts, and no
cross-site tracking. The site loads only the assets needed to render itself (its own
CSS, its own JavaScript, fonts from Google Fonts) and does not maintain a persistent
session for visitors. If at a later date we add lightweight, privacy-preserving
analytics (for example, an aggregate page-view counter that does not set cookies and
does not collect IP addresses), this page will be updated to reflect that change.
9. Breach notification
In the unlikely event of a confirmed security incident affecting client materials,
Delta Evals will notify affected clients without undue delay through the engagement’s
primary contact, describe the scope and impact as understood at the time of
notification, and provide updates as the investigation progresses. We will cooperate
in good faith with any client-led incident response and will retain forensic records
consistent with applicable law.
10. Your rights
You may request access to, correction of, or deletion of any personal data you have
provided through this website. Requests should be sent through the contact form and
will be acknowledged within a reasonable timeframe.
11. Updates to this policy
This policy may be updated from time to time as Delta Evals’s practices, infrastructure,
or applicable law evolves. Material changes will be reflected in the “Last updated”
date at the top of this page. We will not retroactively reduce the protection afforded
to materials shared with us under a prior version of this policy.
12. Contact
Questions about this policy, requests for a mutual NDA, or any privacy-related concern
can be directed to us through the contact form. We respond
within 1–2 business days.