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Policy

Privacy & Confidentiality.

Delta Evals is built around handling sensitive client materials — model outputs, internal benchmarks, proprietary engineering data, and unreleased research. The confidentiality of that material is treated as the single most important contract we hold with every client. This page describes the standards we operate under and the commitments we make.

Last updated: May 1, 2026.

1. Scope

This policy applies to all information that Delta Evals receives in the course of providing data labeling, benchmark creation, and AI evaluation services. This includes inquiries submitted through this website, materials shared during scoping discussions, and any data, prompts, model outputs, datasets, source documents, source code, internal documentation, or other materials provided in connection with an engagement.

2. Information you give us

Delta Evals only collects the information necessary to scope and deliver the work you engage us for. This typically falls into two categories:

  • Inquiry data — the details you submit through the contact form (name, email, company, area of interest, project brief). These are used solely to respond to you and to scope a potential engagement. We do not enroll inquiry submissions into any marketing list or third-party CRM, and we do not analyze the contents of your message for any purpose other than that direct reply.
  • Engagement materials — the data, prompts, model outputs, internal documentation, source materials, or other proprietary content provided during a paid engagement. These are governed by the additional, stricter terms below and by any executed agreement (NDA, master services agreement, data-processing addendum) between Delta Evals and the client.

3. Confidentiality of client materials

Client engagement materials are treated as strictly confidential by default, whether or not a separate non-disclosure agreement is in place. We hold ourselves to the maximum reasonable security and confidentiality measures available to a research-services firm of our scale. Specifically:

  • Client materials are not altered, retained beyond engagement scope, copied outside engagement systems, or shared with any third party — including subcontractors, annotators, or AI systems — without prior written consent from the Chief Executive Officer of Delta Evals.
  • Client materials are not used to train, fine-tune, or condition any model owned by Delta Evals or by any third party. They are not used to seed any benchmark, public dataset, blog post, marketing material, or sales collateral.
  • Annotators and reviewers working on a client engagement do so under individual confidentiality obligations. Access to materials is granted on a strict need-to-know basis and is revoked immediately upon engagement completion or role change.
  • Mutual non-disclosure agreements are available on request and can be executed before any sensitive information is disclosed during scoping.
  • Personnel found to have violated these obligations are subject to immediate removal from the engagement, termination of their working relationship with Delta Evals, and referral for any further legal or professional remedies appropriate to the breach.

4. Security measures

Delta Evals operates with security practices appropriate to the sensitivity of the material we handle:

  • Access control — least-privilege access to engagement systems; named individual accounts; multi-factor authentication required on all administrative accounts.
  • Encryption — client materials are encrypted in transit (TLS 1.2+) and, where stored, encrypted at rest using industry-standard encryption.
  • Isolation — client materials are kept in engagement-specific environments and are not commingled across clients.
  • Audit trail — access to client materials is logged. Logs are retained for the duration of the engagement and a reasonable post-engagement window for audit purposes.
  • Personnel — everyone with access to client materials is bound by individual confidentiality obligations and operates under documented security procedures.

5. LLM and AI assistance

Delta Evals only uses LLM assistance under client-approved workflows. Client data is never entered into public LLM tools (e.g. consumer or free-tier interfaces of ChatGPT, Claude, Gemini, or any comparable hosted model) unless explicitly permitted in the statement of work for that engagement.

Where an engagement permits LLM-assisted drafting, the LLM is treated as a tool whose output passes through human expert review before it becomes a deliverable. Human experts remain responsible for final labels, rationales, and QA. We do not use any client material to train, fine-tune, or condition any model owned by Delta Evals or by any third party (see §3 above).

6. Data retention & deletion

Client materials are retained only for the duration of the engagement and any mutually agreed post-delivery support window. Upon completion or earlier client request, client materials are securely deleted from active systems and access is revoked. Backups, where they exist, are aged out within their normal retention cycle and are not exempt from deletion obligations.

Inquiry data submitted through this website is retained only as long as needed to respond to your inquiry and conclude any resulting scoping conversation. You may at any time request deletion of your inquiry data by writing to us through the contact form.

7. Subprocessors and third parties

Delta Evals uses a small set of well-known infrastructure providers to operate this website and to receive client communications (e.g. a static-site host, a transactional email service). These providers receive only the minimum data necessary to perform their function and are not granted access to client engagement materials. A current list of subprocessors is available on request before any engagement begins.

Delta Evals does not sell, rent, or otherwise transfer your data — inquiry data or engagement materials — to advertisers, data brokers, AI training providers, or any other third party.

8. Cookies & tracking

This website uses no advertising cookies, no third-party tracking scripts, and no cross-site tracking. The site loads only the assets needed to render itself (its own CSS, its own JavaScript, fonts from Google Fonts) and does not maintain a persistent session for visitors. If at a later date we add lightweight, privacy-preserving analytics (for example, an aggregate page-view counter that does not set cookies and does not collect IP addresses), this page will be updated to reflect that change.

9. Breach notification

In the unlikely event of a confirmed security incident affecting client materials, Delta Evals will notify affected clients without undue delay through the engagement’s primary contact, describe the scope and impact as understood at the time of notification, and provide updates as the investigation progresses. We will cooperate in good faith with any client-led incident response and will retain forensic records consistent with applicable law.

10. Your rights

You may request access to, correction of, or deletion of any personal data you have provided through this website. Requests should be sent through the contact form and will be acknowledged within a reasonable timeframe.

11. Updates to this policy

This policy may be updated from time to time as Delta Evals’s practices, infrastructure, or applicable law evolves. Material changes will be reflected in the “Last updated” date at the top of this page. We will not retroactively reduce the protection afforded to materials shared with us under a prior version of this policy.

12. Contact

Questions about this policy, requests for a mutual NDA, or any privacy-related concern can be directed to us through the contact form. We respond within 1–2 business days.